How can I see the payment status?
1. Log in to your Triumph Payments Factor Portal.
2. Select Invoices, located on the left side menu.
3. Search by invoice or reference number.
NOTE: The ‘Status’ column contains the payment status information.
Status and Description Table
| Status | Description |
| Paid | The load has been paid to the factoring company that has been assigned. |
| Approved | The load has been approved for payment. |
| Held | The load is being held and is not eligible for payment processing. |
| Broker Hold | The load can be held by the broker for various reasons. For details, we must inquire with the broker. |
| Triumph Payments Hold | If the load is held by Triumph, it is to ensure the load is paid to the correct party. Once released, the load will pay out to the factor it's assigned to. |
| Pending | The load has not been processed by the broker for payment, and we are waiting for an update. |
For additional assistance, please submit a ticket to the Triumph Support Team.